Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if you feel as though an error was made on our part. We are not responsible for damages to your package. Our transfers are shipped in sealed cellophane bags and rigid mailers. We cannot be held responsible for your order once it is in the hands of the post office.

 

Refunds
Print Me Pretty does not offer refunds or exchanges. If you suspect an error has been made on our part regarding your order, you can contact us through our contact form page located at the top of the website. Please do not contact us through our social media page regarding any open or closed orders. Please also note that Print Me Pretty's customer service hours are Monday-Sunday 9:00AM-9:00PM CST and we will do our best to get back to you as soon as we can. Holiday and vacation hours may vary.

If for whatever reason you purchase an item that is understocked, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your refund, please contact us through our contact form.